Refund Policy

Refund,  Return and Cancellation Policies

Refund & Replacement Policies:

*Our store does not accept Returns or Exchanges, once an item has beenshipped  it cannot be returned.

Note:

*Re-thinking the Leaf will not be held liable for any lost or misrouted parcels. Please ensure that all the information you have provided is correct before submitting your order to ensure accurate delivery.prevent losses in mail or other mishaps from happening.

*Internationalcustomers must provide a phone number.

*If you have other concerns, please contact our Customer Service via email (support@rethinkingtheleaf.com) 

Return to Sender Packages:

*Re-Thinking the Leafwill not be held liable for packages that are returned to sender.

*Customers are advised to carefully enter the correct address to insure accurate delivery. 

*Processing and shipping cost is usually half the order total...so please be careful on the information that you provide. If you think you have entered a wrong address, you need to contact us immediately in order to correct the mistake.

Cancellation Policy:

*Can I cancel my order(s)? Yes. Cancellations must be made within 24 hours of order placement.

Send us an emailat support@rethinkingtheleaf.com within 24 hours and let us know the reason why you wish to cancel your order.  We do not accept cancellation of orders outside the 24 hours window and/or because of the Standard Shipping time.

*All sales are final once shipped.