FAQ

Cancellations

You may request a cancellation within 24 hours of purchase. Otherwise, there will be no refunds unless we determine that hemp products are not legal in your location.  Please be sure to thoroughly read our descriptions and processing times.

How do I track my package?

You can check on the status of your order at any time by going to the following linkin your confirmation email: Order Status.

How long does it take for an order to arrive?

Once shipped, your order will arrive within 10 to 12 business days for the United States, Canada, Australia, United Kingdom, other countries can take up to 28 business days, depending on how fast customs clearances takes place and due to having multiple warehouses overseas.

You’ll receive an email confirmation once your order has shipped. Feel free to email usat email addressto check on your order status. We're happy to help.

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